METRO Tourism

Recommendations for using the Metropolitan Transit System

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Recommendations for USE

• Purchase your ticket faster by paying in exact change and keep your ticket in good condition. This is indispensible for entering the Metropolitan Transit System.


SAFETY Recommendations

• Stand behind the yellow line until the train comes to a full stop and opens its doors.

• Upon hearing the signal for doors closing, do not try to enter or exit the train.

• The red button and the blue lever must only be used in case of emergency.

• Should any object fall to the railway, immediately seek help from Metro personnel. Do not try to retrieve the object yourself.

• Always use the stairs to change platforms. The rail areas are meant for train transit only.

• For their safety, children must be holding the hand of an adult at all times inside the system.

• Avoid placing your hands on or leaning against the train doors.


Recommendations for the common good

• For faster, safer entry to the train, let arriving passengers exit the train first.

• Do not enter the Metropolitan Transit System while under the influence of drugs or alcohol.

• To allow arriving passengers into the train, stand on both sides of the doors.

• For your health and everybody’s safety, smoking is not allowed inside the stations.

• Travel by metropolitan train carrying small, light hand-held articles.

• Give special treatment to pregnant women, elderly persons, persons with reduced mobility, and persons carrying small children.

• Dispose of the trash in its proper place.

• Keeping the METRO system clean is very easy. Finish your food or beverage before entering the stations.

Línea de atención al usuario 57(4) 4449598

PBX: 57 (4) 4548888