For more information about the Metro de system and its services, for suggestions, claims and /or complaints, please get in touch with METRO through the following channels:
Hola METRO Customer Service Line: 57(4)4449598
PBX: 57(4)4548888
E-mail: contactenos@metrodemedellin.gov.co
Online help chat
Twitter: @metrodemedellin
Facebook: www.facebook.com/metrodemedellin
Instagram: metrodemedellin
Youtube: metrodemedellin
Customer Service Desks (PACs): located at San Antonio, San Javier, Niquía and Itagüí stations.
Or complete the following form: